Industry AI automation

AI automation for commercial insurance teams.

ClearGuide helps commercial insurance teams turn inboxes, ACORDs, supplementals, loss runs, SOVs, spreadsheets, carrier/broker portals, and service requests into cleaner files for human review.

Workflow-first
Human-reviewed
Works around your stack
Submissions38 new
Loss runs12 files
Missing infoCOPE details
Account review9 items
The reality

Work still gets stuck before the system of record.

Growth creates more submission traffic, renewal chases, certificate requests, endorsement work, policy checks, binder comparisons, billing exceptions, and carrier-portal handoffs. The bottleneck is often not underwriting judgment. It is the document traffic before experienced people can work.

Messy intake

Requests arrive through email, forms, portals, PDFs, spreadsheets, and notes that need structure before review.

Exception drag

Missing details, stale files, inconsistent fields, and unclear owners slow the work before someone can make a decision.

Review still matters

The goal is not autonomous decisioning. It is cleaner information and better handoffs for the people responsible.

Starter workflows

Start with one queue your team already feels.

The best first automation is narrow enough to trust, visible enough to measure, and useful enough that the team wants to keep using it.

Submission intake cleanup

Sort submission emails, ACORDs, supplementals, loss runs, SOVs, expiring policies, and carrier forms; pull key details and flag missing items before underwriting or account review.

Capture & route
Renewal packet prep

Assemble expiring-policy details, prior emails, exposure changes, applications, loss runs, open subjectivities, and unanswered client items into a cleaner renewal review packet.

Find & attach
Service inbox triage

Classify certificates, endorsements, binders, billing, claims-resource, and status requests so the right account manager or assistant sees context first.

Capture & route
Policy / quote / binder comparison

Highlight differences in limits, deductibles, named insureds, forms, exclusions, endorsements, subjectivities, and missing items for human review.

Capture & route
Billing exception queue

Group agency-bill or direct-bill questions, statements, premium-finance notes, ePayPolicy context, emails, and policy references before finance review.

Find & attach
Work with your stack

We work around the systems you already use.

ClearGuide is not trying to replace the operational system of record. We map the workflow around it, reduce manual prep, and keep review points clear.

Examples of systems we design around. ClearGuide is vendor-agnostic and is not claiming a formal partnership with these providers.

What stays human

AI supports the work. People keep the judgment.

ClearGuide keeps final decisions, approvals, professional judgment, and sensitive exceptions in the hands of the responsible team.

Underwriting judgment

Kept as a human-owned review point, approval, or responsibility.

Coverage decisions

Kept as a human-owned review point, approval, or responsibility.

Binding authority

Kept as a human-owned review point, approval, or responsibility.

Client advice

Kept as a human-owned review point, approval, or responsibility.

Producer relationships

Kept as a human-owned review point, approval, or responsibility.

FAQ

Direct answers before a pilot starts.

Use these answers to see where AI can help, what should stay human, and how a focused first workflow could be scoped.

Does ClearGuide automate underwriting?+

No. ClearGuide focuses on file readiness, routing, comparison support, drafted follow-up, and review packets.

Where is the best first pilot?+

Submission intake, renewal prep, service inbox triage, quote/binder comparison, or billing exceptions are usually practical first workflows because the documents are familiar and the review gates are clear.

Can this work with Epic, AMS360, AIM, or portals?+

Yes, the design starts around the current system stack and avoids replacing the agency management or underwriting systems.

How do you keep people in control?+

The workflow is designed with review gates so staff approve outputs before anything important moves forward.

Next step

See where AI can reduce the manual work around your commercial insurance brokerages & mgas workflow.

ClearGuide can help you map one practical workflow, define the review points, and decide whether a focused AI build is worth it.

Get a Clear Path Forward ->

No obligation. Just clarity.