Industry AI automation

AI automation for community banking and commercial lending teams.

ClearGuide helps community banks clean up the manual work around commercial loan files, borrower emails, annual reviews, exception queues, renewals, and status follow-up without replacing the LOS, core, credit policy, or lending judgment.

Workflow-first
Human-reviewed
Works around your stack
Annual reviews24 due
Missing financialsNeeds follow-up
Exception queue18 items
Renewal packetReady for review
The reality

Work still gets stuck before the system of record.

Commercial lending often slows before the credit decision: updated financials, prior notes, borrower emails, missing statements, insurance renewals, covenant checks, borrowing-base reports, appraisals, SBA package items, and exception follow-up all need review before a file is ready.

Messy intake

Requests arrive through email, forms, portals, PDFs, spreadsheets, and notes that need structure before review.

Exception drag

Missing details, stale files, inconsistent fields, and unclear owners slow the work before someone can make a decision.

Review still matters

The goal is not autonomous decisioning. It is cleaner information and better handoffs for the people responsible.

Starter workflows

Start with one queue your team already feels.

The best first automation is narrow enough to trust, visible enough to measure, and useful enough that the team wants to keep using it.

Annual review prep

Assemble updated financials, prior memos or notes, exception lists, missing items, borrower emails, and checklist context into a cleaner packet for credit officer review.

Review queue
Exception and tickler follow-up

Organize financial statement due dates, insurance renewals, covenant checks, borrowing-base reports, appraisals, missing documents, and follow-up drafts for staff approval.

Detect & request
Commercial loan document chase

Compare borrower emails, PDFs, spreadsheets, portals, financial statements, entity documents, and requirement checklists to flag what is missing before underwriting review.

Detect & request
Renewal package prep

Summarize prior approval context, current financials, maturity details, covenant status, open exceptions, and relationship notes so the team can review the renewal story faster.

Capture & route
Borrower status drafts

Draft clear borrower updates from file status, missing-item lists, internal notes, portal activity, and staff instructions while keeping every message human-reviewed.

Draft updates
Work with your stack

We work around the systems you already use.

ClearGuide is not trying to replace the operational system of record. We map the workflow around it, reduce manual prep, and keep review points clear.

Examples of systems we design around. ClearGuide is vendor-agnostic and is not claiming a formal partnership with these providers.

What stays human

AI supports the work. People keep the judgment.

ClearGuide keeps final decisions, approvals, professional judgment, and sensitive exceptions in the hands of the responsible team.

Credit judgment

Kept as a human-owned review point, approval, or responsibility.

Loan approval

Kept as a human-owned review point, approval, or responsibility.

Compliance decisions

Kept as a human-owned review point, approval, or responsibility.

Policy exceptions

Kept as a human-owned review point, approval, or responsibility.

Borrower relationships

Kept as a human-owned review point, approval, or responsibility.

FAQ

Direct answers before a pilot starts.

Use these answers to see where AI can help, what should stay human, and how a focused first workflow could be scoped.

Does ClearGuide make lending or credit decisions?+

No. ClearGuide supports intake, file readiness, summaries, missing-item checks, exception follow-up, and drafted communications. Credit judgment, pricing, compliance decisions, adverse-action decisions, and final approvals stay with the bank.

Will this replace our LOS, core, or lending platform?+

No. The workflow is designed around existing systems such as nCino, Abrigo, Baker Hill, Jack Henry, Fiserv, FIS, SharePoint, portals, inboxes, and the bank’s current review process.

What workflow should a community bank start with?+

Annual review prep, exception and tickler follow-up, commercial loan document chase, renewal package prep, and borrower status drafts are practical first pilots because the documents, review gates, and staff ownership are clear.

How do you handle sensitive borrower information?+

A pilot should use limited access, clear review gates, source-backed outputs, and the bank’s existing security and approval controls. The goal is to reduce manual preparation work, not move sensitive lending decisions out of human control.

Next step

See where AI can reduce the manual work around your community banking & commercial lending workflow.

ClearGuide can help you map one practical workflow, define the review points, and decide whether a focused AI build is worth it.

Get a Clear Path Forward ->

No obligation. Just clarity.